Small cohort of customers are unable to access JSW/JWM/JSM/JPD

Incident Report for Jira Product Discovery

Resolved

The small cohort of Jira Software, Jira Work Management, Jira Service Management, and Jira Product Discovery customers no longer face any issues in accessing their Atlassian Sites. We are implementing measures to prevent similar issues from occurring in the future.
Posted 2 years ago. Aug 22, 2023 - 16:26 UTC

Monitoring

The small cohort of Jira Software, Jira Work Management, Jira Service Management and Jira Product Discovery customers no longer face any issues in accessing their Atlassian Sites.
Posted 2 years ago. Aug 22, 2023 - 06:53 UTC

Investigating

We are investigating reports of Jira Software, Jira Work Management, Jira Service Management and Jira Product Discovery being unavailable for a small cohort of customers.
Posted 2 years ago. Aug 22, 2023 - 05:39 UTC
This incident affected: Open projects.