Jira Automation rules failed when sending out emails
Incident Report for Jira Product Discovery
Resolved
Between 23:25 UTC and 23:46 UTC on 2nd November, we encountered a problem where automation rules in Jira that send out emails failed for certain customers. This was caused by spam-protection limits being incorrectly applied to the legitimate sending of emails. The issue has been resolved and the service is operating normally.
Posted Nov 02, 2023 - 23:25 UTC